Aug 17, 2023 · DoorDash is one of the most popular food delivery service in US and Canada. Unfortunately they frequently have issues when it comes to placing the orders. Plenty of errors happen and we have a whole list of those related to DoorDash in our separate DoorDash Issues section. Also, don't miss our Web Apps Hub for a lot of useful guides. We can’t mark an order as delivered unless we’re within a certain distance of the destination. Anything else is between the customer and DD support. The driver has no refund authority and has no business asking for refunds on behalf of the customer. Australia: 1-800-958-316. Select Language. English. French. Spanish. Select option 3 for DoorDash Merchant. You will then be prompted to choose a number based on your issue: Click 1 for live order support. Click 2 for help with:Aug 31, 2023 · The app freezes all the time and often takes 10 or more minutes "looking for an order." Once it takes you out of a hotspot for a delivery, it won't give you directions back, I have to use a different app for that. And expecting access to location data ALL the time, even when my location services are off is ridiculous. Existing Dashers: You can Dash Now or Schedule a Dash for later. When Dashing, drive to a Hot Spot to maximize your opportunity to receive orders. You can also Edit or Delete an Existing Dash. When scheduling a Dash for later, if you do not see a city and time that works for you (i.e. can’t schedule a dash) within the Schedule page, there are ...Get delivery or takeout from Won Kitchen at 5460 Peachtree Boulevard in Chamblee. Order online and track your order live. No delivery fee on your first order!You’ve been on the DoorDash platform for at least two weeks (14 days) since activation. You set up Fast Pay and added your debit card at least 7 days ago, so the 7-day processing period is no longer in effect. You haven’t updated your debit card information within the past 7 days (including re-entering your debit card information)jiohdi1960 Dasher (> 3 years) • 4 yr. ago. open settings > apps > app info > dasher > clear cache, clear data . LunacyBin • 4 yr. ago. That worked! Thanks you're fucking awesome. You saved me from having to drive for UberEats! You would think DoorDash's customer support would be able to give these kinds of simple instructions. Even though DoorDash has no obligation to provide refunds or credits for completed and delivered orders, they may grant them in exceptional circumstances and at their sole discretion. DoorDash Subscription Refunds. If you purchase DashPass, DoorDash’s subscription service for $9.99 per month, you will get free delivery on all orders of $15 or ... Unfortunately there are so many scammers in some areas that DD has to put limits on refunds etc. because DD has no way to tell what is true. They hide less of your tip. Doordash and uber both have a limit for refunds. uber is 2 per month and doordash is like 2-3 (forget, switched to uber a long time ago). Get delivery or takeout from Won Kitchen at 5460 Peachtree Boulevard in Chamblee. Order online and track your order live. No delivery fee on your first order!For Android The app is not giving you orders Phone Requirements Find your DoorDash Dasher’s Latest App Version Find the operating system of your device. Android: On your device, go to the Home screen (the one with all the icons), and tap on the Settings icon. Scroll down and tap on About phone. Some information will appear.DoorDash won’t let you place an get because the restaurant i want to order from is closed. DoorDash only works with restaurants that are open and able to fulfill orders. With the restaurant you wish into order from is finishes, you won’t be able to place an order. Basis 8: Delivery Dauer are Too Soonbro doordash is literally so fucking frustrating, i went out of my way to make an account for another food delivery service (doordash) and it said i would get all of my deliveries for free for 30 days, i never got this option. from there i tried to order food even though i wasnt getting a discount, i added my card and it rejected it, saying to scan it to verify, so i try and nothing fucking ... Order not processing : r/doordash. by smol_cuck. Unable to place an order. Order not processing. Every time I try to place an order, I get the same message “Error: there was an issue processing your order. Please try again.”. It’s been happening for almost a week now. Has anyone else had this problem? Trending Articles. What is Fast Pay? How do I add or update my bank account information? Dasher Guide to Taxes; When do Dashers get paid? How do I setup my direct deposit information to receive my pay? For iphone to clear website history and cookies u go settings -> safari -> clear website data and history. To be safe i checked and cleared it from the advanced options in settings as well, to do so go to settings -> safari -> advanced (scroll to the bottom) -> website data -> remove all website data and it should be clear to go and try the ... The app freezes all the time and often takes 10 or more minutes "looking for an order." Once it takes you out of a hotspot for a delivery, it won't give you directions back, I have to use a different app for that. And expecting access to location data ALL the time, even when my location services are off is ridiculous.Even though DoorDash has no obligation to provide refunds or credits for completed and delivered orders, they may grant them in exceptional circumstances and at their sole discretion. DoorDash Subscription Refunds. If you purchase DashPass, DoorDash’s subscription service for $9.99 per month, you will get free delivery on all orders of $15 or ... Go to the DoorDash app and tap on the “Orders” tab. Then select the “Help” option, and under the “Delivery Issues” tab, choose “Arrived late” if the order came later than expected. Follow the given prompts to contact DoorDash customer support. 5. Canceled Orders.He stopped using DoorDash after that. He refuses to support a company like that. Between restaurants fucking up and dashers stealing shit, it happens all the time that shit is missing. I’m at the point with my account now that they will only give me credits if something is missing, they won’t refund me.Click on menu icon (3 stacked lines) located in the top left corner. Click on “ Payment ”. Under "Add New Payment Method" click the arrow next to Credit/Debit Card. Enter the card number, CVC code, expiration date, and billing zip code. Click Add Card to save the information. If more than one card is on the account, click the 3 dots next to ...Feb 16, 2023 · DoorDash won’t let you place an get because the restaurant i want to order from is closed. DoorDash only works with restaurants that are open and able to fulfill orders. With the restaurant you wish into order from is finishes, you won’t be able to place an order. Basis 8: Delivery Dauer are Too Soon For full identity verification, you will go through two sequential steps: Upload a valid government ID. Take a selfie to match the picture on the ID. For partial reverification, you will go through one step: Take a selfie to match pictures you have previously submitted to confirm your identity. If you fail any of these steps, you will be given ... That's all that DoorDash will "pay for" as active time. And DoorDash website does say those are the only "allowed to claim" miles. It is wrong. We are independent contractors. Every mile once we open the app to work until we close it out when we are done counts as an overhead expense for us. Per IRS rules and regs, those are claimable miles.Update 6 (June 24, 2022) 08:45 am (IST): Doordash is currently down and not working for users for the past couple of hours. The company acknowledged the problem and a fix is in the works. We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible.It used to work, but a month or two ago, whenever I would hit the "directions" button in doordash, nothing would happen. The button would only work with Google maps or in app navigation. After a couple weeks it resolved its self. But, a week or two ago, the issue reappeared. Waze will work with all other apps (grubhub, instacart, roadie, ect ...The only options I have are the two buttons at the top right. The refresh 'loop' does virtually nothing, and the three dots only let me log out or go to help. When I contacted support, a got nothing but common troubleshooting tips, all of which did nothing. I would eventually get an email saying they escalated this to an engineer.Update 6 (June 24, 2022) 08:45 am (IST): Doordash is currently down and not working for users for the past couple of hours. The company acknowledged the problem and a fix is in the works. We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible.To set up direct deposit, launch the Dasher app. Go to Earnings tab. Tap on the red bank symbol at the top right of your screen fill out your bank information. Your name on bank account. Your social security number (SSN) Your bank's routing number (9-numeric digits long, enclosed by dots) Your bank account number (usually 10-12 numeric digits long) In order to become a Dasher, you’ll need to complete these steps: 1. Use this link to start signing up! Enter your email address, phone number, and zip code to register. 2. Submit your profile information (full name and password). 3. Select your vehicle type.What is a self-service refund? Merchants can now request refunds for their Drive (DoorDash’s white label delivery service) orders via the merchant portal. For eligible orders, DoorDash can provide refunds for fees, tips and even the original order value. Successful refunds will be applied to your next invoice.Basically, everytime I use the doordash app, it tells me to verify with another card. And when I do verify the card that mind you is: Apparently, none of that matters. Because they won’t let me order anything. This all started when my brother was locked out of their accounts for literally using my moms card (with her permission ofc) so they ...In the app, tap on Account located in the bottom bar and then click on your name. Click or tap on Change Password. Enter your old password and your new password. Click or tap on Change my Password to complete the password update. How to reset your password. If you do not know and/or forgot your password, follow the below steps to reset your ...DoorDash will provide a base pay for the order and your completion rating won't be affected. Discard the order if the customer was short on cash, unavailable, or refused to pay. You may deliver the order to the customer if the issue is “I do not have any change.” Remember, you’ll still receive your base pay for the order and your ... Credit Card Keeps Gettin Declined. Been trying to make a Door Dash order the past 2 days, same account I've been using for many orders previously. I have some credit to use on the account and trying to use them up, the difference is 38 cents onto my credit card, but my card keeps getting an "your card has been declined, please use another ...Confirmation: You will be able to see the total amount of DoorDash credits left * Note: Previously received DoorDash credits and Gift Card credits are combined, and will automatically apply to your next order! (For Example: If you currently have $10 in DoorDash credits and redeem a $25 gift card, your DoorDash credit balance will now be $35)1. In Toast's back-end, select Takeout & delivery. 2. Next, locate DoorDash under the Third party ordering sub-category and select the toggle to turn the integration on or off. SavepublishNote: The on/off toggle in Toast web will override any settings on the DoorDash merchant portal or tablet.Update 6 (June 24, 2022) 08:45 am (IST): Doordash is currently down and not working for users for the past couple of hours. The company acknowledged the problem and a fix is in the works. We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible.New User First Month Unlimited $0 Delivery Fee Terms and Conditions. Offer is for a $0 Delivery Fee on orders over $10. Other fees including service fees, small order fees, taxes, and gratuities still apply. Offer remains valid for 30 days after customer’s first order is delivered. Hop Won Express is a restaurant that serves Chinese on 139 E 45th St in New York, NY. Order online from Hop Won Express for takeout and enjoy some of the best food in New York today. Ratings & Reviews Advertisement Clear your cache If you are using DoorDash on an Android device, there is a known issue in which the app might sometimes experience a problem with certain restaurants. To solve this...Open your DoorDash app. Tap the account icon at the top left of the screen. Tap “Profile”. Tap on the field you would like to update. Tap the “check mark” in the upper right corner. Verify your information through 2-Factor Authentication. On-screen instructions will guide you through the process.To set up direct deposit, launch the Dasher app. Go to Earnings tab. Tap on the red bank symbol at the top right of your screen fill out your bank information. Your name on bank account. Your social security number (SSN) Your bank's routing number (9-numeric digits long, enclosed by dots) Your bank account number (usually 10-12 numeric digits long) DoorDash Consumer Friends and Family Referral Program; DashPass for Mastercard Members; DoorDash Rewards Mastercard® ...Hop Won Express is a restaurant that serves Chinese on 139 E 45th St in New York, NY. Order online from Hop Won Express for takeout and enjoy some of the best food in New York today. Ratings & Reviews Sep 3, 2023 · About this app. arrow_forward. Delivery anywhere you are. DoorDash offers the greatest online selection of your favorite restaurants and stores, facilitating delivery of freshly prepared meals, groceries, alcohol, OTC medicines, flowers & more. With more than 310,000 menus and 55,000+ grocery, alcohol & retail stores across 4,000+ cities in the ... So I've been using DoorDash at the same address for several months now and have had no issues with the app finding restaurants that deliver to me. Today I went on to place an order and found a message that said "We couldn't find any restaurants nearby that we deliver from" and everyone else in my house had the same issue.Select the button with three lines [icon] on the top left-hand corner. Select Orders and choose the corresponding order. Select "Help" on the right-hand side. Under “Order Issues,” select “Missing items” or “Items made incorrectly”, depending on the scenario. Follow the prompts on the screen.Trending Articles. What is Fast Pay? How do I add or update my bank account information? Dasher Guide to Taxes; When do Dashers get paid? How do I setup my direct deposit information to receive my pay? Confirmation: You will be able to see the total amount of DoorDash credits left * Note: Previously received DoorDash credits and Gift Card credits are combined, and will automatically apply to your next order! (For Example: If you currently have $10 in DoorDash credits and redeem a $25 gift card, your DoorDash credit balance will now be $35)If so, backspace out the last number and type it in manually for both the routing number and the bank account after you paste them into the field. Let me know if that works. 1. blrnation • 3 yr. ago. Yeah still just says my routing and account number are invalid. Chatted with support and they just said I’ll get an email from a specialist.Order not processing : r/doordash. by smol_cuck. Unable to place an order. Order not processing. Every time I try to place an order, I get the same message “Error: there was an issue processing your order. Please try again.”. It’s been happening for almost a week now. Has anyone else had this problem?Show. We recommend choosing a password that: Is not being used by you already for another account / login. Is at least 8 characters in length. Uses uppercase and lowercase letters. Uses at least one number (0-9) and special characters (!@#$%^* …) Change my password.Trending Articles. How do I cancel my DashPass subscription? What is DashPass? DashPass for Chase cardmembers; DashPass for Students; DashPass for Amazon Prime Members Update 6 (June 24, 2022) 08:45 am (IST): Doordash is currently down and not working for users for the past couple of hours. The company acknowledged the problem and a fix is in the works. We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible.Now I found a pattern: DoorDash would let me redeem $50 per week. It’s like after I enter 2 $25 cards or 1 $50 card, it will not allow me to redeem another card with the ‘Something went wrong’ message and this message goes away in 7 days. Talked to DoorDash, they insist I should talk to gift card merchant. But the card is valid since my ... Aug 20, 2022 · Aug 20, 2022, 11:03 AM PDT Illustration by Alex Castro / The Verge DoorDash is calling off its partnership with Walmart, which had the service delivering groceries and other goods from the retail... 50% off + free delivery on $20 orders with DoorDash promo code. Discount. 50% off. Minimum required. $20. Terms & Conditions. Limited time only. 16 recent uses. Show coupon. Edit: also what "proof" do the dashers provide? And why won't they show me? Edit 2: the total was actually $74, not $78. This is my receipt. Edit 3: I finally got my money back from my bank. God bless Redwood Credit Union - they are god damned amazing. Fuck you Door Dash. I'm never using your service again. Stupid ass company with no fucking ... Chase Sapphire Reserve, Chase Sapphire Preferred, Chase Sapphire, and J.P.Morgan Reserve cardmembers benefits: Free DashPass through 12/31/24 or a minimum of 1 year depending on activation date. If activated by 12/31/23, expiration date will be 12/31/24. If DashPass is activated between 1/1/24 - 12/31/24, your expiration date will be one year ...Basically, everytime I use the doordash app, it tells me to verify with another card. And when I do verify the card that mind you is: Apparently, none of that matters. Because they won’t let me order anything. This all started when my brother was locked out of their accounts for literally using my moms card (with her permission ofc) so they ...DoorDash. User reports indicate no current problems at DoorDash. DoorDash is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. Show. We recommend choosing a password that: Is not being used by you already for another account / login. Is at least 8 characters in length. Uses uppercase and lowercase letters. Uses at least one number (0-9) and special characters (!@#$%^* …) Change my password.1. In Toast's back-end, select Takeout & delivery. 2. Next, locate DoorDash under the Third party ordering sub-category and select the toggle to turn the integration on or off. SavepublishNote: The on/off toggle in Toast web will override any settings on the DoorDash merchant portal or tablet. Once in the Merchant Portal, click on Manage Users: 1. Click + Add User. 2. Add their information: first name, last name, and email address. 3. Select the role you want them to have in the Portal (note: this can be changed if needed) Business Admin: If this option selected, they will manage all stores under the business ID.Unfortunately there are so many scammers in some areas that DD has to put limits on refunds etc. because DD has no way to tell what is true. They hide less of your tip. Doordash and uber both have a limit for refunds. uber is 2 per month and doordash is like 2-3 (forget, switched to uber a long time ago). To set up direct deposit, launch the Dasher app. Go to Earnings tab. Tap on the red bank symbol at the top right of your screen fill out your bank information. Your name on bank account. Your social security number (SSN) Your bank's routing number (9-numeric digits long, enclosed by dots) Your bank account number (usually 10-12 numeric digits long)Go to “Manage DashPass”. 4. Tap “Cancel Membership” to cancel your membership. 5. Select a reason for your cancellation and select “Select reason.”. 6. Select “Cancel DashPass”. 7. Your membership has been successfully canceled.Basically, everytime I use the doordash app, it tells me to verify with another card. And when I do verify the card that mind you is: Apparently, none of that matters. Because they won’t let me order anything. This all started when my brother was locked out of their accounts for literally using my moms card (with her permission ofc) so they ... Feb 1, 2019 · Grubhub does have a dedicated email address for 1099 issues. If you have not received a 1099, they ask that you email [email protected]. I can tell you from experience they aren't very responsive, but it's worth a try. With Uber, the good news is you can log into your dashboard and download your 1099 form. Show. We recommend choosing a password that: Is not being used by you already for another account / login. Is at least 8 characters in length. Uses uppercase and lowercase letters. Uses at least one number (0-9) and special characters (!@#$%^* …) Change my password.What is a self-service refund? Merchants can now request refunds for their Drive (DoorDash’s white label delivery service) orders via the merchant portal. For eligible orders, DoorDash can provide refunds for fees, tips and even the original order value. Successful refunds will be applied to your next invoice.Trending Articles. How do I cancel my DashPass subscription? What is DashPass? DashPass for Chase cardmembers; DashPass for Students; DashPass for Amazon Prime MembersExisting Dashers: You can Dash Now or Schedule a Dash for later. When Dashing, drive to a Hot Spot to maximize your opportunity to receive orders. You can also Edit or Delete an Existing Dash. When scheduling a Dash for later, if you do not see a city and time that works for you (i.e. can’t schedule a dash) within the Schedule page, there are ...Update 6 (June 24, 2022) 08:45 am (IST): Doordash is currently down and not working for users for the past couple of hours. The company acknowledged the problem and a fix is in the works. We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible.Existing Dashers: You can Dash Now or Schedule a Dash for later. When Dashing, drive to a Hot Spot to maximize your opportunity to receive orders. You can also Edit or Delete an Existing Dash. When scheduling a Dash for later, if you do not see a city and time that works for you (i.e. can’t schedule a dash) within the Schedule page, there are ...Grubhub does have a dedicated email address for 1099 issues. If you have not received a 1099, they ask that you email [email protected]. I can tell you from experience they aren't very responsive, but it's worth a try. With Uber, the good news is you can log into your dashboard and download your 1099 form.Trending Articles. How do I cancel my DashPass subscription? What is DashPass? DashPass for Chase cardmembers; DashPass for Students; DashPass for Amazon Prime Members Now I found a pattern: DoorDash would let me redeem $50 per week. It’s like after I enter 2 $25 cards or 1 $50 card, it will not allow me to redeem another card with the ‘Something went wrong’ message and this message goes away in 7 days. Talked to DoorDash, they insist I should talk to gift card merchant. But the card is valid since my ... If you already have an existing DoorDash account, please create a new account using this email address as you will not be able to transfer your eligibility in any way. I got Charged for my Work DashPass Subscription. DoorDash won’t issue me a refund for a order never delivered. So last Friday, I ordered Chipotle from DoorDash. The dasher came all the way to my house, took a picture of my house, and then texted me: “Chipotle was out of chicken and they tried to call you but you didn’t pick up. They said they would refund your order. Get Support and Troubleshooting. Dasher App Support. Dasher Account Support. Support while at a Restaurant.Open your DoorDash app. Tap the account icon at the top left of the screen. Tap “Profile”. Tap on the field you would like to update. Tap the “check mark” in the upper right corner. Verify your information through 2-Factor Authentication. On-screen instructions will guide you through the process. jiohdi1960 Dasher (> 3 years) • 4 yr. ago. open settings > apps > app info > dasher > clear cache, clear data . LunacyBin • 4 yr. ago. That worked! Thanks you're fucking awesome. You saved me from having to drive for UberEats! You would think DoorDash's customer support would be able to give these kinds of simple instructions. Go to Settings in your device and give the Dasher app access to your camera. Launch the Dasher app. Go to the Earnings tab located in the bottom bar. Tap on the red bank symbol at the top right of your screen. Tap Add Bank Account to set up your direct deposit OR Update to change your bank information. IMPORTANT: Be sure the account provided is ...DoorDash won’t let you place an get because the restaurant i want to order from is closed. DoorDash only works with restaurants that are open and able to fulfill orders. With the restaurant you wish into order from is finishes, you won’t be able to place an order. Basis 8: Delivery Dauer are Too Soon
do a chargeback on your credit card. jenniee12_01 • 4 yr. ago. Call your bank and cancel the transaction. •. I had doordash charge me twice, tell me there wasn't a double charge, refuse to look at the email with bank statements in it and was on hold for a half an hour. Says they are escalating the issue. . Pyspark typeerror
On iOS, you can open the DoorDash app, click into Orders → Order History to see the receipt, refunded amount and refund issue date for the order. On Web, you can visit DoorDash.com, click the three lines on the left corner of the homepage and click into Orders. In Orders, you see your Order History and by clicking into the specific Restaurant ... New User First Month Unlimited $0 Delivery Fee Terms and Conditions. Offer is for a $0 Delivery Fee on orders over $10. Other fees including service fees, small order fees, taxes, and gratuities still apply. Offer remains valid for 30 days after customer’s first order is delivered.Dec 13, 2020 · For DoorDash to have priced its IPO above the expected range and then have it take off from there as it did says the market isn't looking rationally at this company -- and it's why I won't be ... Just use an adjusted pin. Sometimes these are called refined pins, but you can put in an address with just your street, no number. When you do that it will pop up with a pin in the middle of the street, and you can adjust it to be on your house. Then it will direct the Dashers to the pin instead of to Where it thinks your address is.A DoorDash Dasher receives their Red Card as part of their activation kit during orientation, and they then take a course that teaches them how the Red Card works. DoorDash loads the card with the amount required for each order, and then the Dasher uses it as a credit card. Customers use the Red Card when they require payment before delivery.By Anthony Di Pizio – Aug 11, 2023 at 5:07AM Key Points DoorDash just released its financial results for the second quarter of 2023, along with a letter to investors from its CEO, Tony Xu. The...Hop Won Express is a restaurant that serves Chinese on 139 E 45th St in New York, NY. Order online from Hop Won Express for takeout and enjoy some of the best food in New York today. Ratings & Reviews bro doordash is literally so fucking frustrating, i went out of my way to make an account for another food delivery service (doordash) and it said i would get all of my deliveries for free for 30 days, i never got this option. from there i tried to order food even though i wasnt getting a discount, i added my card and it rejected it, saying to scan it to verify, so i try and nothing fucking ... Even though DoorDash has no obligation to provide refunds or credits for completed and delivered orders, they may grant them in exceptional circumstances and at their sole discretion. DoorDash Subscription Refunds. If you purchase DashPass, DoorDash’s subscription service for $9.99 per month, you will get free delivery on all orders of $15 or ... Update 6 (June 24, 2022) 08:45 am (IST): Doordash is currently down and not working for users for the past couple of hours. The company acknowledged the problem and a fix is in the works. We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible.Unfortunately there are so many scammers in some areas that DD has to put limits on refunds etc. because DD has no way to tell what is true. They hide less of your tip. Doordash and uber both have a limit for refunds. uber is 2 per month and doordash is like 2-3 (forget, switched to uber a long time ago).DoorDash won’t issue me a refund for a order never delivered. So last Friday, I ordered Chipotle from DoorDash. The dasher came all the way to my house, took a picture of my house, and then texted me: “Chipotle was out of chicken and they tried to call you but you didn’t pick up. They said they would refund your order.Theres 3 sections of town homes on my street. When i go to order food, Door dash wont accept my house numbers on my address. When you go to input my address, it finds it. But as soon as you actually click on it, the house numbers wont stay put in. Ive tried to put in any house address on my street, and it wont work. That's all that DoorDash will "pay for" as active time. And DoorDash website does say those are the only "allowed to claim" miles. It is wrong. We are independent contractors. Every mile once we open the app to work until we close it out when we are done counts as an overhead expense for us. Per IRS rules and regs, those are claimable miles. DoorDash refuses to provide refund. I placed my first order with DoorDash last night. Three of the items I ordered were not delivered. All three were the same type of dessert. I have a copy of the order pickup receipt showing they were not included in the order that was picked up. However, I was charged over $25 for the items by DoorDash.You should call DoorDash customer service on 855-973-1040 and explain why you would like a refund. Please note that DoorDash can temporarily suspend their phone customer service if they’re experiencing a heightened volume of customer requests. In this instance, you should use the live chat option instead..